DC fast-charging usage has improved, according to Power Ease of charging and payment acceptance were the biggest differentiator between Tesla’s network and others Some 19% of those surveyed said they’d encountered inoperable chargers Customer satisfaction with public EV charging continues to improve, with Tesla remaining on top, according to a new J.D. Power study. While … Continue reading “JD Power: Charging satisfaction is on the rise”
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J.D. Power’s 2024 APEAL study shows non-Tesla EVs higher in satisfaction than Teslas Buyers of traditional brands’ EVs are more satisfied than buyers of gas or PHEV models Value-minded mainstream Tesla buyers are more critical than the brand’s fans Tesla appears to be having a much harder time charming EV buyers who are new to … Continue reading “Study: Traditional brands' EVs have passed Tesla in satisfaction”